NEXGEN Clinic
Our Policies & Procedures
At NEXGEN Clinic, patient safety, transparency and professional standards are central to everything we do. Explore our policies covering treatments, appointments, payments, subscriptions, offers and client care.
General Policies
How we operate, how to use our website and how payments work.
Bookings & Payments
Appointments, changes, refunds and prepaid treatment plans.
Policies in this section are being finalised and will appear here shortly.
Offers & Memberships
Promotions, gift cards, subscriptions and referral rewards.
Policies in this section are being finalised and will appear here shortly.
Clinical & Client Care
Clinical standards, treatment care and how we handle concerns.
Policies in this section are being finalised and will appear here shortly.
Questions about any of our policies? Email info@nexgen.clinic or speak to our team at your next visit.